Senior Manager — Insurance Operations & Compliance

Faiz
Abdullah

Insurance Operations · Risk & Compliance · Financial Governance
Gurgaon, India → Dubai, UAE

"Compliance is not a checkbox.
It is the foundation every great
insurance organisation is built on."

0+
Years Experience
0
International Markets
₹2,200 Cr
Operations Managed
0+
Insurer Relationships
LinkedIn Profile
My Declared Goal
BY DECEMBER 2031
FA
2031

Director

Insurance Operations & Compliance

Governing
AML/CFT Frameworks
Financial Controls
Operational Excellence

At a world-class UAE insurer or TPA — at the highest level.

Compliance & Insurance Certifications
CAMS
Cert CII
GRCP
Professional Journey

19 Years.
5 Chapters.

From branch finance in Patna to governing national insurance operations — and now setting course for the UAE market.

Chapter 01
2007 – 2014
The Foundation
Bajaj Allianz General Insurance · Kolkata, Patna & Gurgaon

Started from branch finance operations — mastering cash management, bank reconciliation, 64VB compliance and internal audit discipline across Patna and Gurgaon branches over 7 years. Built the operational foundation that underpins everything that followed.

Chapter 02
2014 – 2019
The Scale
Bharti Airtel Limited · Gurgaon

Managed INR 2,200+ Cr in partner financial operations across 18 international subsidiaries spanning Africa, Middle East, Europe and Asia — using Oracle ERP for multi-country reconciliation and reporting at global scale.

Chapter 03
2019 – 2022
The Expertise
Go Digit General Insurance · Patna

Built partner financial governance, broker management, commission operations and insurance finance frameworks — bringing structure and discipline to a high-growth InsurTech environment.

Chapter 04
2022 – 2026
The Leadership
Insurance Dekho · Gurgaon

Led PAN-India national motor insurance operations — governing INR 300+ Cr monthly reconciliation across 22+ insurer relationships and leading a team of 6 direct reports at Senior Manager level.

Chapter 05
2026 →
The Vision
UAE

Bringing 19 years of operational excellence, financial governance and compliance discipline to the world's fastest growing insurance market — targeting Senior Leadership by December 2031.

Core Expertise

Four Pillars of Operational Mastery

🏛
Insurance Operations
Motor InsuranceHealth InsurancePolicy AdministrationInsurer Grid GovernancePay-in & RetentionSLA / TAT ManagementTPA Back-OfficeOperational ExcellenceSOP DevelopmentProcess Improvement
⚖️
Risk & Compliance
Internal Audit64VB ComplianceRevenue Leakage ControlRegulatory AdherenceEnterprise Risk ManagementInternal Controls
📊
Financial Operations
ReconciliationAR ManagementMIS ReportingPartner FinanceCredit Float ManagementOracle ERPP&L GovernanceBudget ManagementBordereaux ReportingIFRS 17 Awareness
🎯
Governance & Excellence
SOP DevelopmentKPI MonitoringSix SigmaTeam LeadershipStakeholder ManagementChange ManagementPerformance ManagementCross-functional LeadershipCapacity PlanningOperational Audit
Career Milestones

The Numbers
Tell the Story

19 years of insurance operations, financial governance and compliance — measured not in titles, but in scale, precision and results delivered across India and 18 international markets.

0
Crore INR Managed
Bharti Airtel · 18 International Subsidiaries
0
Crore INR Monthly Reconciliation
Insurance Dekho · National Operations
0
Years Experience
General Insurance · Telecom · InsurTech
0
International Markets
Africa · Middle East · Europe · Asia
0
Insurer Relationships
Motor LOB · PAN-India National Operations
0
Companies Reconciled Monthly
Bharti Airtel · Multi-Country Operations
Certification Roadmap

Building the Director Profile

Jun 2026
Lean Six Sigma White Belt
Management & Strategy Institute · ID: 354672133
Completed
May 2026
Risk Management Foundations
LinkedIn Learning
Completed
May 2026
Risk Management & Insurance Planning
LinkedIn Learning
Completed
May 2026
AML, KYC & IFRS — Banking & Insurance
LinkedIn Learning
Completed
Dec 2026
Lean Six Sigma Yellow Belt
AIGPE via Udemy
In Progress
Feb 2027
Lean Six Sigma Green Belt
AIGPE
Planned
Apr 2027
CAMS — Certified Anti-Money Laundering Specialist
ACAMS · Most demanded UAE compliance cert · Named in UAE JDs
Priority 2nd
Jul 2027
Certificate in Insurance (Cert CII)
Chartered Insurance Institute · London · UAE Insurers Recognise It
Priority 3rd
Oct 2027
GRC Professional (GRCP)
OCEG · Framework Complement to CAMS · Open Book Online
Priority 4th
Featured Work

Professional Portfolio

📈
Insurance Operations Achievement Portfolio

19 Years · INR 2,200 Cr · 18 International Markets · 22+ Insurer Relationships. Career milestones and key achievements documented.

⚙️
Operational Excellence Case Study

National Motor Reconciliation Overhaul — Insurance Dekho 2022–2026. DMAIC framework applied to INR 300 Cr+ monthly reconciliation operations.

🛡️
Risk & Compliance Framework

Professional overview of risk management practice, AML/CFT awareness, IRDAI compliance, internal audit governance and 64VB compliance.

Open to Opportunities

Let's Connect

Senior insurance operations and compliance professional actively targeting UAE opportunities. Available for Senior Manager roles across insurers, TPAs, Banks and financial institutions.

UAESaudi ArabiaBahrainQatarKuwaitOman
Verified & Authentic

Credentials & Recognition

Certifications
Awards & Recognition
🏆
Certificate of Excellence — Finance
Bajaj Allianz GIC · National Level · 2012
🏆
Best Performer — Finance Delhi Zone
Bajaj Allianz GIC · Q1 FY 2012-13
🏆
Certificate of Appreciation — Open Item Resolution
Bharti Airtel Limited · 2015-16
🏆
Certificate of Appreciation — VAS Partner Closure
Bharti Airtel Limited · 2014-15
Education
© 2026 · Insurance Operations & Compliance Leader · UAE Bound
Home Vision 2031 My Story Expertise Milestones Certifications Portfolio Contact
🔒
Protected Document
This document is password protected.
Contact Faiz Abdullah for access password.
Incorrect password. Please try again.